Our business is based entirely on referrals from our past clients and business partners. We don’t advertise so the only way we succeed is by making sure that we don’t just meet but exceed our customer’s expectations. Here is just a brief sampling of some feedback we’ve received over the years:

“Scott went above and beyond what a typical mortgage advisor does, in my experience. He picked up where the realtor left off and helped make this transaction go as smoothly as possible.”

~ Alida Perkins, Burien, WA

“I have done several loans with Scott Lumb at three different mortgage companies. Scott is the best at what he does. He is very through regarding paperwork and documents and works on progressing the loan constantly. I have referred him to several people. The feedback I get from the referrals is excellent.”

~ Darren & Valerie Prentice, Edgewood, WA

“Scott gave us a real chance to imagine the impossible and then quite frankly, he made our dreams come true. I’ve met many professionals in my life, but none like Scott. Right away, I learned how tenacious he was in working for the best rate for our loan. He remained calm and positive throughout the process kept us updated on a constant basis. He always made himself available to answer our questions to relieve our doubts; more so than other mortgage professionals in the industry. His extensive knowledge of the “process” made what we thought would be bumpy ride, smooth sailing. In the end, he delivered on his word that if we gave him our business that he would provide the best results. I’m an old school guy and I believe that a man’s word shows a lot about his character. Scott gave us his word and as stated earlier, made our dreams come true. I can say from one customer to a “soon to be another if you’re reading this” that Scott’s the guy who will get you the best rate and get the loan done. He’ll put in the time and effort necessary when others won’t and do it with a smile. I understand that some people read reviews and take the information posted by another user as just jargon. I’ll ask that you read this review with an open mind and then call the guy who’ll flat out get the job done. His body of work can stand alone without this or any other reviews; but when you’ve been treated with the level of service he provided, it’s important to let others know. Scott, thank you for helping us with our dream home and most importantly thank you for keeping your word.”

~ John Neal & Family, Lynnwood, WA

“Scott Lumb provided exceptional service throughout the loan process and was available for questions the entire time. I highly recommend! Thank you!”

~ Lorraine Hyatt, Shoreline, WA

“I followed Scott from his last mortgage company and have referred others to him as well. He is honest and direct and I appreciate that.”

~ Kim Sunner, Auburn, WA

“Scott went the extra mile for us. He continually updated us on what was going on in the process and when something was needed, he would try to produce it before calling on us. Scott is very knowledgeable about loan industry and provided excellent information and education about the products that were available. I would highly recommend him.”

~ Gay McDonald, Tacoma, WA

“Scott Lumb was my loan officer, and he went above and beyond while helping me, even when I was frustrated with the process he still took the time to explain all the reasons for the requests of paper work, he did a an excellent job for me, and I know I didn’t know half the stuff he did for me. I would highly recommend him and his company”

~ Richard Cronk, Tacoma, WA

“Absolutely Professional and kept in contact for over a year. Provided me with great insights and was extremely timely in getting back to me when I had questions and concerns.”

~ Joseph Avant, Auburn, WA

“Scott Lumb did an awesome job of continually staying in touch with me and always very professional, honest, and was motivated to get me into the right loan/home for me. He is very knowledgeable about his profession and handled my loan great to get me approved for my home.”

~ Wenceslao Santana, Renton, WA

“Scott was fantastic. He was always happy to answer my questions and made refinancing my house a stress free experience.”

~ Stacy Magee, Covington, WA

“We had a great experience working with Scott. He was so patient and thorough, taking the time to explain the process to us. He kept in touch with us every day to keep us updated on the process and never tired of answering our questions. Scott was amazing though work with and I would recommend him to everyone I know! He really went above and beyond to make sure we got into our new home.”

~ Justin Copenhaver, Issaquah, WA

“Scott Lumb is outstanding at trying to anticipate the thoughts and requirements of others he works with which speeds up the whole process as he is prepared when asked for information.”

~ Neal Mullarky, Federal Way, WA

“Everything went smoothly, I really don’t think there is a way it could have been done much better.”

~ Bradley Rogers, Kirkland, WA

“Scott Lumb was a pleasure to work with, and found every possible way to make this an easier experience for me. Very easy to work with!”

~ Braden Cordes, Puyallup, WA

“We were pleased with Scott in refinancing our home He helped us five years ago when we needed to refinance. Scott does an excellent job of staying in touch and getting the process done quickly”

~ Larry Merriman, Auburn, WA

“Scott lumb is an absolute hard working to the point man!! I would recommend him to anyone. He works hard for his customers and gets it done in a timely manner! BEAST MODE!!!!”

~ Cameron Phelan, Spanaway, WA


April 17, 2015